Refund policy

IN-PERSON WORKSHOPS & EVENTS

SECURING YOUR SPOT
Workshops have limited capacity and are filled first come, first serve. Register and checkout online to secure your spot.

IN-PERSON WORKSHOP CANCELLATION & REFUND POLICY

Refunds

  • Full refund if canceled 7+ days before the event

  • No refunds within 7 days of the event

Transfers

  • Ticket is transferable (you can send a friend in their place)

No-shows

  • Non-refundable

Because perishable materials are purchased in advance, we’re unable to offer refunds within 7 days of the event. Tickets are transferable if you’re unable to attend.

ONLINE COURSES

ONLINE COURSE CANCELLATION & REFUND POLICY
Due to the digital nature of this course and the fact that digital content cannot be returned, all purchases are considered final. We do not offer refunds for the course once access has been granted. Please review all course information and requirements carefully before purchasing.

COURSE ACCESS
Upon purchase, you will receive immediate access to the course materials. This access is granted indefinitely, allowing you to learn at your own pace. Should you encounter any issues accessing the course content, please contact us immediately through the contact form on the website so we can resolve the issue.

TECHNICAL SUPPORT
If you experience any technical difficulties while accessing the course, please contact us through the contact form on the website. We aim to resolve technical issues swiftly to ensure a smooth learning experience.

UPDATES TO COURSE CONTENT
Occasionally, we may update the course content to enhance your learning experience or to reflect the most current information. All participants will have access to these updates during their course access period.

DANCE CLASSES

CANCELLATION & REFUND POLICY
Cancellations can be made by email or by using the contact form on the website.

Below is refund policy for cancellations by date:

  • 7 days or more in advance:
    Full refund or the opportunity to reschedule to a future session at no charge.

  • 1-6 days in advance:
    No refund, but you will be given the opportunity to reschedule to a future session at no charge.

  • Day-of cancellation or no show:
    No refund or opportunity to reschedule. 

RESCHEDULING
Participants who give at least 24 hrs of written notice are entitled to one rescheduling instance at no charge. 

PHYSICAL PRODUCTS 

RETURNS & EXCHANGES
As a small business, all sales are final and we aren't able to offer returns and exchanges. But, if there’s something wrong with your order, please let us know by sending us a message through the contact form on the website!

REFUNDS
Refunds are only offered to customers that receive the wrong items or damaged items. If any of  these apply, please email us with photos of wrong/damaged  items, and we’ll sort that out for you. 

OTHER QUESTIONS?

Get in touch with us by submitting a message through the contact form on the website!